Working at PSI

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Unleashing Your Potential: Advantages of a Career as a Clinical Research Associate at PSI 

Are you passionate about medical research and making a positive impact on patient lives? If so, a career as a Clinical Research Associate (CRA) may be the perfect fit for you.

CRAs at PSI CRO are integral members of our motivated and driven team of high-level professionals and play a crucial role in advancing medical knowledge and improving patient care. This blog post highlights the advantages of a career as a CRA at PSI.

  • Pioneering Scientific Advancements: 

As a CRA, you directly contribute to the development of new drugs, treatments, and medical devices for patients around the world. By overseeing clinical trials, ensuring their integrity, and adhering to regulatory guidelines, you become an agent of change in the field of medicine. Your efforts contribute to breakthroughs that can save lives, relieve suffering, and enhance the overall well-being of patients.

 

  • Continuous Learning and Professional Growth: 

A career as a CRA is an ongoing journey of learning and professional development. You gain a profound understanding of clinical research methodologies, regulatory compliance, and industry standards.

 

At PSI, we offer dedicated training and development programs to ensure that our team members are confident in their ability to do their job and receive the necessary skills and training to progress in their careers. We offer a CRA I training program for colleagues wishing to enter into a career as a CRA, a lead monitor program, and a clinical trial lead training program. In addition, several training courses are available for team members with a desire to broaden their therapeutic expertise with intensive GI, Oncology, and Hematology programs. Through our training programs, you’ll be able to expand your knowledge base and refine your skill set.

 

  • Varied and Stimulating Work: 

Each day brings new challenges and exciting tasks. From site selection and study initiation to monitoring, data collection, and reporting, your work is multifaceted. You interact with a wide range of stakeholders, including investigators, study coordinators, and regulatory authorities, honing your communication skills. This dynamic environment keeps you engaged, motivated, and continuously learning.  

 

  • Global Opportunities:

The world of clinical research knows no boundaries. PSI CRAs may find themselves working on international studies or collaborating with teams from different countries. This global exposure not only expands your professional network but also enriches your cultural understanding. Working on diverse projects and encountering varying healthcare systems enhances your adaptability, flexibility, and cross-cultural communication skills.  

 

  • Making a Positive Impact on Patient Lives:

One of the most fulfilling aspects of being a PSI CRA is the direct impact you have on patient lives. By ensuring the integrity and compliance of clinical trials, you contribute to the safety and well-being of the individuals participating in these studies. The medications and treatments developed through these trials have the potential to improve, extend, or even save lives. Your dedication and meticulous work directly translate into improved patient outcomes and a brighter future for healthcare. As a PSI CRA, you contribute to our driving mantra, “Every Patient Counts.”

 

A career as a CRA opens a gateway to a world of exciting possibilities. By becoming a driving force in clinical trials, you contribute to scientific advancements, benefit patient lives, and help to shape the future of healthcare.

 

Join PSI’s league of dedicated professionals committed to advancing medical knowledge, improving patient care, and making a lasting impact on health around the world.

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Doug Shannon’s Journey of Impact and Innovation at PSI

Doug Shannon, a manager on PSI’s process improvement team, is driven by a passion for intelligent automation and improving healthcare outcomes. In this spotlight story, explore his journey to clinical research, the impact of his role in PSI’s digital transformation, and his insights for those considering a career at PSI.

How did you become interested in clinical research, and what motivated you to pursue a career in this field?

My interest in clinical research stems from my innate desire to contribute to the improvement of healthcare. I have always been passionate about finding ways to make a positive impact in the field. This motivation drove me to pursue a career in the life sciences field, where I can actively work towards enhancing outcomes and making a difference.

Describe your role at PSI and how it impacts a clinical trial

As an Intelligent Automation Leader at PSI, my role revolves around spearheading the creation and management of a Center of Enablement for digital transformation in healthcare. On a daily basis, I am responsible for overseeing the implementation of intelligent automation solutions and driving innovation within the organization.

In this capacity, I collaborate closely with cross-functional teams to identify areas of improvement, streamline processes, and leverage emerging technologies to enhance the efficiency and effectiveness of clinical trials. By leveraging automation, artificial intelligence, and data analytics, my role directly impacts the entire clinical trial lifecycle, from protocol design and patient recruitment to data analysis and regulatory compliance.

My goal is to ensure that our organization stays at the forefront by leveraging the power of technology to drive positive solutions.

What do you find most rewarding about your career at PSI, and how does it align with your personal and professional goals?

The most rewarding aspect of my career at PSI is harnessing the power of intelligent automation technologies to drive operational efficiency and improve patient care.

Aligning with my personal and professional goals, this role enables me to combine my passion for healthcare with my expertise in automation. By leveraging advanced technologies, we can impact clinical trials by streamlining our process and enhancing our efficiency and its effectiveness. Witnessing the positive impact and meaningful change my work brings is truly fulfilling. It gives me a sense of purpose and satisfaction to know that my work is directly contributing to the improvement of patient care and the overall healthcare ecosystem.

Furthermore, being part of a progressive organization like PSI allows me to collaborate with talented individuals, exchange knowledge, and stay at the forefront of innovation in our industry. PSI’s involvement with intelligent automation presents continuous learning opportunities and the ability to drive significant positive change.

What aspects of PSI’s culture do you appreciate, and how do they contribute to your overall job satisfaction?

I greatly appreciate PSI’s culture and the core values that drive our organization. These values, including delivering wow service, being a teammate, walking the talk to deliver results, striving for excellence while remaining humble, staying lean, and excelling in communication, create a supportive and dynamic environment that fosters my job satisfaction. They enable me to contribute meaningful work every day.

What advice would you give to someone considering a career with PSI?

I would emphasize the importance of embodying our core values, they truly guide our work and are essential for success in our organization.

Additionally, I encourage you to embrace the mindset of continuous improvement. The digital transformation journey is ongoing, and there will always be opportunities to innovate and optimize processes further. Being adaptable, open to learning, and proactive in seeking new solutions will contribute to your growth and contribute to the success of our digital transformation initiatives.

Joining PSI offers a unique chance to be part of a team that is revolutionizing healthcare through technology. By embracing our core values and actively contributing to the journey of digital transformation, you will not only find personal fulfillment but also can make a meaningful impact on clinical trial processes and outcomes.

***

Interested in joining a collaborative global team and making a difference in your career and for patients around the world? Click here to explore our open positions.

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King of Prussia Office Receives Prestigious Best Places to Work Award for 5th Year in a Row 

PSI CRO is excited to announce that its King of Prussia office has been recognized as one of Philadelphia Business Journal’s Best Places to Work for 2023. This prestigious accolade acknowledges PSI’s exceptional company culture, strong leadership, and unwavering commitment to its employees, as voted on by the dedicated professionals within the organization.   

This achievement marks the fifth consecutive year that PSI’s King of Prussia team has been honored with this esteemed award, reflecting the office’s consistent dedication to fostering an environment where employees can thrive and excel. 

“We are very proud to be named one of Philadelphia’s Best Places to Work for a fifth year in a row,” says Tom Flud, Director of Operations in PSI’s King of Prussia office. “During the last five years, PSI’s King of Prussia office has experienced substantial growth and transformation, while overcoming challenges posed by a global pandemic. Throughout this journey, our dedicated employees have continued to flourish, demonstrating unwavering resilience and a commitment to our belief that Every Patient Counts.” 

The selection process for the Best Places to Work award involves a partnership between Philadelphia Business Journal and Quantum Workplace. The public nominates companies, and employees at these nominated companies are then invited to complete an online survey that assesses various aspects of company culture, including compensation, benefits, and trust in senior leadership. 

At PSI CRO, cultivating a strong culture is a top priority, both in the King of Prussia office and across all global locations. The company’s foundation is built on stability and longevity, with a group of managers who founded PSI a quarter of a century ago still actively involved in the organization today. This enduring stability has fostered a unified global culture that spans six continents. 

The company adheres to seven core values that guide its business practices, and serve as the bedrock of PSI’s growth and unwavering commitment to providing exceptional customer service for more than 25 years. With a workforce of more than 2,700 employees worldwide, these values ensure that PSI maintains its unique path of organic growth and customer-centric dedication.  

For more information and to explore opportunities to join the dynamic PSI team, please visit our careers page

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Expert Tips to Help You Prepare For Your Job Interview

Preparing for a job interview can be overwhelming. Candidates often ask themselves questions like, “How can I best prepare” “What if I don’t have all the skills necessary,” and “What is the interviewer expecting of me?” To help answer these questions, we’ve connected with the experts here at PSI to learn their tips for assisting candidates in preparing for and acing their interviews.

Be Honest About Your Skills and Experience

“In your interview, be honest about your skills and professional experience. If you lack expertise in certain areas, recognize that and focus on your transferable skills and knowledge that can make up for it. For example, if you haven’t done a certain task before, describe your theoretical training and how you can apply that to handle the job. It’s also important when you’re presenting yourself during the interview that you strike a healthy balance between enthusiasm and overconfidence. Avoid using cliches or generic answers that you can’t back up with real examples; instead, be specific to avoid sounding too rehearsed.”

– Ksenia Solovyeva, Recruitment Director

 Do Your Research and Come Prepared With Questions

“An interview should never be one-sided. In your interview, you’ll have the opportunity to ask questions, so make sure you’ve researched beforehand and crafted thoughtful questions that align with the job description and company culture. The interview is also an opportunity to see if PSI aligns with your values and expectations. Be sure to ask yourself, “Why am I interested in this position? How does this role relate to what I seek for my career and professional future?” “What are my expectations for this opportunity?” These questions will help you understand why you’re interested in the position and help you be more prepared.”

– Leticia Secler, Recruiter

Provide Tangible Examples to Support Your Professional Experience

“During your interview, provide the hiring team with tangible examples and details to support your professional experience. While you have the full attention of the hiring managers, highlight why you’re the best candidate to be considered for the role and explain how your experience aligns with PSI’s core values. It’s also a good idea to express your genuine enthusiasm and excitement about why you feel this position is a good fit for you, how your experience aligns with the position, and how it fits your career goals. Finally, make sure to have the job description in front of you during the interview and highlight some key areas in which you feel you have been successful throughout your career, and how you can take this experience and contribute it to PSI.”

– Kimberly Simmonds, Recruitment Manager

By following these tips, you can better prepare for your job interview and increase your chances of success. Interested in joining PSI’s team? Apply today and put these tips to use!

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Influencing Positive Change in Quality & Delivery Through Training 

When Andrea Cracraft joined PSI in 2013 as Director, Clinical Operations, North America, there were only a handful of clinical operations team members in the region. Together with a dedicated team, she and colleagues worked tirelessly creating systems and processes to ensure the growth of an efficient department and has since witnessed its incredible growth to well over two hundred team members.

After helping to build the local team, she and two other colleagues created the Oncology for Monitors program in 2017. With this program’s success, the team identified a need to improve the quality and delivery methods for training. To help meet that need on a global level, Andrea was promoted in 2020 to Director, Clinical Operations, Global Training where she manages a group of talented team members dedicated to creating various training programs and raising the bar for excellence in training here at PSI.

Throughout her career with PSI, Andrea has worked on many exciting projects with countless colleagues around the world. One especially impactful project is the product of her collaborative work to create oncology indication training for Clinical Operations. Together with the Master Trainer Unit, therapeutic area training is now offered in five different indications, specifically targeted to monitors. The Master Trainer unit has created more than 67 interactive and simulated tutorials, 17 training programs and workshops, and a successful mentorship program.

These programs are great examples of how PSI strives to ensure that team members are prepared to be successful in their careers and have the best training possible to provide quality service to clients.

Why PSI?

Andrea shares that she doesn’t know of another CRO where the owners work alongside the employees. “PSI’s owners truly want employees to have a career at PSI, and support their growth and development,” she says. “They care about our well-being and invest a considerable amount into programs, training, and activities that will increase employee satisfaction.”

Being a part of a company where colleagues work together with the goal of finding treatments that may positively affect or extend someone’s life is a fact that gives Andrea a great source of pride.

“I’m proud to work for a company that cares so much for their employees. A company that nurtures the environment that every patient counts, of being in it altogether, being accountable for your personal actions and responsibilities, being excellent at your job, but still maintaining humility, and being responsible to deliver results in a timely manner.”

Do you want to join a collaborative global team and make a difference in your career and for patients around the world? Click here to explore our open positions.

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Mastering Communication & Knowledge Sharing, One Story at a Time

As a truly global company, we recognize that diversity is one of our greatest strengths. Our team members, with their unique skill sets, contribute to our culture of mutual support and accountability and bring greatly varied expertise to our projects. 

 Laura Alessandroni came to PSI with incredibly diverse skills. With work experience in hardware producing, consulting, communication & publishing, and teaching Italian to international students, she’s done it all, and we’re so proud to have her on our team.    

When Laura joined PSI, she began in the Pharmacovigilance department as a PVG coordinator where she used her experience writing, editing, and promoting to help create awareness for the PVG team and their internal and external work.   

One of the perks of working with PSI are the growth opportunities available to our team members, and the possibility to change departments to find the best fit to not only follow your passion, but also develop your skills. When a role opened in the Marketing team focusing on internal communication, Laura knew this was where she wanted to grow her career. Now as a Marketing Specialist, she’s one of the leading storytellers behind PSI Live!   

On any given day, you can find her researching, interviewing colleagues, and writing articles for PSI Live; creating graphics for articles, drafting the bi-weekly PSI newsletter, supporting PSI’s swag management, and helping to organize PSI Italy’s annual training plan and PSI values training just to name a few of the many hats she wears.   

In her role within the marketing team, Laura continues to learn and grow and makes connections with colleagues worldwide. She finds her work fulfilling, sharing that she’s grateful for the positive feedback on her projects and knows her commitment and effort are appreciated.  

 

#PSIProud

Laura is proud to be a part of a company that helps find new treatments and medicines to help heal patients, giving them a chance for a better life.  

“PSI is a company comprised of professionals,” Laura shares. “We’re all passionate about our jobs, respectful of our colleagues, and are growing together in a company that values learning and growth.”   

To those considering a career with PSI, Laura shares, “If you’re looking for a company that recognizes your efforts and commitment and a team who pays attention to your work-life balance, values you as a colleague then PSI is the place for you.” Explore our career opportunities here. 

 

 

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Making A Difference With Statistics

Jürgen Deinhard, Principal Statistician, works in clinical research to make a difference. While the work at PSI is not always easy, he feels he can positively impact patient lives through his expertise in statistics to help influence the science making new therapies available to those who need them. 

 

Making A Positive Impact

 

Sometimes it can be hard to see the tangible effects of one’s work in clinical research. But no matter your position at PSI, the culmination of everyone’s work plays a role in putting the patient first and helping improve patient lives. The FDA recently approved one therapy that Jürgen, and many of his colleaguges, had the opportunity to work with. “Now, in the end, everyone contributes to this success – whether an accountant, a country manager, or a SAS programmer – every single one of us does an important part of the work,” Jürgen says. 

 

Working Together and Putting Patients First

Juergen believes many aspects influence our positive corporate culture and our goal of putting patients first.  These include our open lines of communication that make it easy to brainstorm and collaborate with colleagues, our stability and organic global growth, and our culture of putting people first with constant trust, support, and appreciation.  

No matter where our colleagues are located, team collaboration is high on our agenda, and we’ve built a culture of respect, support, and accountability.  

Do you want to join a collaborative global team and make a difference in your career? Click here to explore our open positions.  

 

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Top Reasons to Join PSI CRO as a CRA 

PSI Clinical Research Associates (CRAs) are integral members of our team who help maintain the highest quality stands in the industry while enjoying various monitoring tasks and working on clinical studies in various therapeutic indications.  

 

Are you considering a new home for your career in clinical research? If so, here are just a few reasons to join PSI as a CRA: 

  • Culture 

PSI has a strong culture rooted in our core values, and every new team member receives training on how to exemplify them in their daily work within their teams. At PSI, you’re not just a number; you are an integral part of the team and recognized for being yourself and for the expertise you bring  

 

  • Training & Development 

At PSI, we offer dedicated training and development programs to ensure that our team members are confident in their ability to do their job and receive the necessary skills and training to progress in their careers. For our CRA colleagues, we offer a CRA I training program, a lead monitor program, and a clinical trial lead training program. In addition, several training courses are available for team members with a desire to broaden their therapeutic expertise with intensive GI, Oncology, and Hematology programs 

 

  • Clear Career Growth Pathways 

A consistent pathway to progress in your career is important to our team members. When you join PSI as a CRA, a clear career path is available for you to follow as you grow your skills and desire more challenging projects. Want to grow into areas that are not already laid out in our clear career paths? No problem! We work with team members and provide opportunities to grow in other unique areas. We aim to promote from within, so there’s no shortage of opportunities for our CRAs to grow. 

 

  • Support & Mentorship 

Joining a new company and learning its unique processes can be overwhelming. We recognize that and want to make sure you are set up for success. That’s why after joining, in addition to the standard onboarding and training, you are paired with a senior member of the team to show you the ropes and provide guidance on duties you may not be familiar with yet.  

 

At PSI, we bring together more than 2,700 dynamic and knowledgeable individuals who work hard to help impact the future of medicine in more than 60 countries worldwide. Our team members, with their unique skill sets, contribute to our culture of mutual support and accountability. 

 

Are you ready to take your career to the next level as a PSI CRA? Apply today

Three Years Strong – PSI Awarded Best Place to Work

We’ve done it again: For the third year in a row, our team in King of Prussia, Pennsylvania, has qualified and won the title of Best Place to Work by the Philadelphia Business Journal.

We were honored with this title in 2019 and 2020. Even through the changes and challenges that came with the COVID-19 pandemic, our King of Prussia team was able to grow and nurture a welcoming culture that promotes teamwork and personal growth.

Winning in this region is no small feat. King of Prussia is home to several of the top clinical research, healthcare, and biotech companies.

We’re inspired by the employees that embody our company’s values each day and build a culture that welcomes new talent and encourages constant professional growth. Having a team willing to step up to each challenge with enthusiasm and a positive outlook allows PSI to make a difference by delivering quality clinical trials on time and on budget.

To learn more about the award, and the meaning behind this local badge of fame, click here. And to join the team that truly is among the best of the best, search our careers page and submit your application today!

To our entire team in KOP, and to the global team who helps make this recognition possible, congratulations! We’re #PSIProud of the work you do each day.

Hear From Our Team: #WhyIPSI

Have you ever thought of joining the team here at PSI CRO? In the past few months, we started asking our teams: what’s your favorite part about PSI CRO? In a world where options are endless, and talent is in high demand, we know that we have experts on staff that are best-of-the-best. And they’re telling us why they’re #PSIProud to be part of the team through our series of #WhyIPSI posts this year! To kick things off, take a look at a few of our testimonials below. Each month, check back to see more testimonials, and even a few familiar faces!

Hear some of the stories of the individuals who we’re lucky to call teammates: “I was fresh out of university and studied Human Genetics and Clinical Pharmacology when I was exposed to clinical trials. The opportunity arose at PSI where I could start my career in the field. I love how close the teams are throughout the company, regardless of where you are. I have transferred from South Africa to Australia, and the company still feels like home. It’s #WhyIPSI.”

Charlotte has been with PSI since 2014 and has been instrumental in building up our team in Australia. We’re lucky to have her.

“I always wanted to get into the CRO industry. Five years ago, a friend recommended PSI for their culture, but I was hesitant because I would have to move. But in the end, while leaving my family and city was difficult, the whole team was so friendly, helpful, and solution-driven that they have become my family. It’s #WhyIPSI.”

Brenda has been an instrumental member of our PSI South African team since her joining in 2015. We’re lucky to celebrate almost 6 years of her hard work.

“I wanted to work for an organization that has a strong company culture. I love that PSI is supportive of their employees, and I enjoy working cross-departmentally to grow PSI’s workforce. It’s #WhyIPSI.”

Madeleine hit the ground running when she joined our team in 2018 recruiting top talents. She’s as busy as ever as we continue to grow rapidly in the USA and across the globe. Interested in joining the PSI team? Reach out to Madeleine!

Thank you to all our employees for sharing #WhyIPSI. Stay tuned for additional stories from our team members.

Thank you to all our employees for sharing #WhyIPSI. Stay tuned for additional stories from our team members.

If this sounds like a team you’d like to be part of, check out our careers page. We’re hiring all across the globe in multiple departments. From clinical trial administrators to data managers, grow your career with us.