Doug Shannon, a manager on PSI’s process improvement team, is driven by a passion for intelligent automation and improving healthcare outcomes. In this spotlight story, explore his journey to clinical research, the impact of his role in PSI’s digital transformation, and his insights for those considering a career at PSI.
How did you become interested in clinical research, and what motivated you to pursue a career in this field?
My interest in clinical research stems from my innate desire to contribute to the improvement of healthcare. I have always been passionate about finding ways to make a positive impact in the field. This motivation drove me to pursue a career in the life sciences field, where I can actively work towards enhancing outcomes and making a difference.
Describe your role at PSI and how it impacts a clinical trial
As an Intelligent Automation Leader at PSI, my role revolves around spearheading the creation and management of a Center of Enablement for digital transformation in healthcare. On a daily basis, I am responsible for overseeing the implementation of intelligent automation solutions and driving innovation within the organization.
In this capacity, I collaborate closely with cross-functional teams to identify areas of improvement, streamline processes, and leverage emerging technologies to enhance the efficiency and effectiveness of clinical trials. By leveraging automation, artificial intelligence, and data analytics, my role directly impacts the entire clinical trial lifecycle, from protocol design and patient recruitment to data analysis and regulatory compliance.
My goal is to ensure that our organization stays at the forefront by leveraging the power of technology to drive positive solutions.
What do you find most rewarding about your career at PSI, and how does it align with your personal and professional goals?
The most rewarding aspect of my career at PSI is harnessing the power of intelligent automation technologies to drive operational efficiency and improve patient care.
Aligning with my personal and professional goals, this role enables me to combine my passion for healthcare with my expertise in automation. By leveraging advanced technologies, we can impact clinical trials by streamlining our process and enhancing our efficiency and its effectiveness. Witnessing the positive impact and meaningful change my work brings is truly fulfilling. It gives me a sense of purpose and satisfaction to know that my work is directly contributing to the improvement of patient care and the overall healthcare ecosystem.
Furthermore, being part of a progressive organization like PSI allows me to collaborate with talented individuals, exchange knowledge, and stay at the forefront of innovation in our industry. PSI’s involvement with intelligent automation presents continuous learning opportunities and the ability to drive significant positive change.
What aspects of PSI’s culture do you appreciate, and how do they contribute to your overall job satisfaction?
I greatly appreciate PSI’s culture and the core values that drive our organization. These values, including delivering wow service, being a teammate, walking the talk to deliver results, striving for excellence while remaining humble, staying lean, and excelling in communication, create a supportive and dynamic environment that fosters my job satisfaction. They enable me to contribute meaningful work every day.
What advice would you give to someone considering a career with PSI?
I would emphasize the importance of embodying our core values, they truly guide our work and are essential for success in our organization.
Additionally, I encourage you to embrace the mindset of continuous improvement. The digital transformation journey is ongoing, and there will always be opportunities to innovate and optimize processes further. Being adaptable, open to learning, and proactive in seeking new solutions will contribute to your growth and contribute to the success of our digital transformation initiatives.
Joining PSI offers a unique chance to be part of a team that is revolutionizing healthcare through technology. By embracing our core values and actively contributing to the journey of digital transformation, you will not only find personal fulfillment but also can make a meaningful impact on clinical trial processes and outcomes.
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