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In our 15-year history, we have developed an impressive support infrastructure for our clinical trial services.  Early on, we recognized that project logistics represented half the battle in clinical research and that the success of a clinical study often depends upon how efficiently these practicalities are managed.  PSI has become expert in handling various technical aspects of clinical studies, with an 80-plus support team acting in perfect synergy with clinical operations.  PSI employs full-time central lab specialists, event management specialists, translators, interpreters, customs brokers, couriers, and other staff.  We have both the capacity and experience to cope with the most logistically complex research programs.

Central Lab Assistance

• Importing lab supplies
• Exporting biological samples
• Bulk storage and distribution of central lab materials
• Pickup, storage, consolidation, and shipment of PK samples
• Translation of central lab manuals
• Investigator training in central lab procedures
• In-transit tracking of biological samples
• Selection and management of courier vendors
• Backup receipt and distribution of central lab reports
• Notification of exclusionary/alert lab values to sites

Setup and Conduct of Investigators' Meetings

• Production and assembly of meeting binders, handouts, and support materials
• Translation of meeting materials
• Design and production of visual aids
• Preparation and delivery of presentations
• Preparation and distribution of meeting minutes
• Venue selection, including meeting rooms and banquet facilities
• Negotiation of rates and cancellation policies with properties and suppliers
• Travel arrangements, hotel bookings, visa support, transportation
• Follow-through on all reservations, schedules, and activities
• Top-notch audiovisual equipment: computers, TV monitors, slide/overhead/digital projectors, microphones, loudspeakers, video/DVD players
• Audio-/videotaping services, Internet broadcasting of meetings
• On-site logistical support:
  • Registration and information help-desk
  • Interface with facility personnel
  • Setup and take-down supervision
  • Catering services arrangements
• Simultaneous interpreting
• Recreational activities planning

Miscellaneous Logistical Support Services

• Investigator Contracts and Payments
  • Negotiation and management of investigator/hospital contracts
  • Management of investigator payments
  • Setup and maintenance of by-project dedicated accounts
  • Legal support
• Customs brokerage
• Backup courier service
• Vendor selection and management
• IT support
  • Installation and maintenance of EDC systems
  • Installation and maintenance of digital data acquisition equipment
  • Setup of toll-free telephone and fax numbers
  • Secure FTP transmittal of retrievable data
  • Hosting of mirror study web-sites
• Purchase, storage, distribution and tracking of concomitant medications and miscellaneous consumables
• Printing and heavy-duty copying services
• Translations

At PSI we are dedicated to reducing clinical development time. Our expertise in clinical research logistics and on-going attention to detail help the clinical teams deliver fast enrollment and high-quality data.


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